Free Returns with Australia Post
1. Complete the form (order number & email address)
2. Pack and post your parcel with Australia Post
If you are not satisfied with your purchase for any reason just send it back and we will even pay the postage cost. We offer a no hassle return for any item under the following conditions:
- item is returned within 40 days of delivery
- item is unworn, unmarked and in the original condition with tags attached
- shoe boxes/packaging must be returned in the original condition (unmarked)
- for hygiene reasons undergarments cannot be returned
If you wish to exchange an item, you will need to return your item for a refund and place a new order. To ensure availability we recommend you place the order as soon as possible.
Received a faulty item or not the item you ordered
Firstly, we would like to apologise if you have received a faulty item or an item you did not order. Depending on the circumstances, we may be able to replace the item or provide you with a full refund. Please Contact Us for further information.
International returns & exchanges
Free returns is not available for international orders. To return an item please Contact Us for shipping instructions.
Still have questions? Contact Us or email firstname.lastname@example.org